Domestic Courier Services

Q: How do I schedule a doorstep pickup for my courier shipment?

A: You can arrange a doorstep pickup by contacting our 24/7 helpline or visiting our service center. Ensure your shipment is ready before the 5:00 PM same-day dispatch cut-off for prompt service.

Q: What delivery proof options are available for shipments?

A: We provide both electronic and physical Proof of Delivery (POD), allowing you to verify the arrival of your package either through digital confirmation or a signed delivery receipt.

Q: What types of tracking methods are offered for my shipments?

A: Shipments can be tracked in real-time via our online portal or by SMS updates, enabling you to monitor your package status throughout its journey.

Q: Can valuable or fragile items be insured during transit?

A: Yes, optional insurance is available for valuable shipments. Fragile items are handled with extra care and can be insured for additional security during transit.

Q: What is the minimum shipment weight and available packaging options?

A: The minimum shipment weight is 500 grams. We offer standard as well as customized packaging options to suit a variety of shipment requirements and protect your parcels.

Q: What is the typical delivery time for express and standard services?

A: Express shipments are delivered within 1-2 days, while standard deliveries take 3-5 days, depending on the destination and selected service mode.

Q: Where does your domestic courier service operate and what coverage area is included?

A: We provide comprehensive pan-India coverage, serving both local and national destinations through a network of air and surface transport options.